Welcome to MMS Machine. These Terms of Service ("Terms") govern your access to and use of our website, mmsmachines.com, and your purchases from us. Please read them carefully.
By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use the site. We've kept the language as straightforward as we can, because clarity builds trust.
01Agreement to These Terms
These Terms form a binding agreement between you and MMS Machine. They apply every time you browse our website, create an account, or buy our products. Together with our other policies referenced below, they make up the complete understanding between us regarding your use of the site.
02Who We Are
MMS Machine is operated by MMS Industrial, LLC, a registered U.S. company. Throughout these Terms, "MMS Machine," "we," "us," and "our" refer to this business. Our contact details are provided in Section 20.
03Eligibility
To purchase from us, you must be at least 18 years old and able to enter into a legally binding contract. By placing an order, you confirm that you meet these requirements and that the information you provide is accurate and complete.
04Your Account
You may be able to create an account to make ordering easier. You are responsible for keeping your login details confidential and for all activity under your account. Please notify us promptly if you believe your account has been used without your permission. We may suspend or close accounts that violate these Terms.
05Products & Descriptions
We work hard to describe and picture our equipment accurately. Even so, specifications, images, and details are provided for general guidance and may vary slightly, and minor updates or improvements can occur. Product availability is not guaranteed and may change without notice.
If a product you ordered is unavailable or a material error appears in its description or price, we will contact you and, where appropriate, offer a correction, replacement, or full refund.
06Pricing & Payment
All prices are shown in U.S. dollars and, as explained in our Tax Policy, are all-inclusive: applicable taxes and fees are built in, with no hidden charges at checkout. Optional upgrades, such as Express Delivery, are clearly shown before you pay.
We accept payment through PayPal and major credit and debit cards via secure, encrypted checkout. By submitting payment, you confirm you are authorized to use the chosen payment method. We never accept payment by wire transfer, cryptocurrency, gift cards, or third-party messaging apps.
07Orders & Acceptance
Your order is an offer to purchase. A confirmation message acknowledges we received it, but a binding contract forms only when we accept and process your order. We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, pricing errors, or stock issues. If we cancel an order you've paid for, you'll receive a full refund.
08Shipping & Delivery
We offer free standard shipping and optional express delivery across the United States, to both residential and business addresses. Delivery timelines, freight handling, and our ramp-lift unloading are described in full in our Shipping Policy. Estimated delivery times are provided in good faith but are not guaranteed.
09Returns, Refunds & Warranty
Your purchase is backed by clear, generous protection:
- A 60-day return window on eligible items, as set out in our Return & Refund Policy.
- A 4-year machine warranty and 1-year parts & attachments warranty, plus Buyer Protection, as set out in our Warranty & Buyer Protection page.
Those policies are part of these Terms. Please review them for full eligibility details, conditions, and how to make a claim.
10Intellectual Property
All content on our website, including our brand name, logo, text, product descriptions, photography, graphics, and design, is owned by MMS Machine or its licensors and is protected under U.S. copyright, trademark, and DMCA law. You may not copy, reproduce, republish, or use our content without our prior written permission. We actively monitor for and pursue infringement and impersonation.
11Acceptable Use
When using our website, you agree not to:
- Use the site for any unlawful, fraudulent, or harmful purpose.
- Attempt to gain unauthorized access to our systems or interfere with the site's operation.
- Copy, scrape, or misuse our content or data.
- Impersonate MMS Machine or misrepresent your affiliation with us.
- Introduce malware or attempt to disrupt other users' experience.
We may restrict or terminate access for anyone who breaches these rules.
12Reviews & Submissions
If you submit a review, comment, photo, or other content to us, you grant MMS Machine a non-exclusive, royalty-free license to use, display, and share it in connection with our business. You are responsible for what you submit, and it must be truthful, lawful, and free of others' protected material. We may remove any content at our discretion.
13Third-Party Links
Our website may link to third-party sites, such as manufacturers or payment providers. We don't control and aren't responsible for the content, policies, or practices of those sites. Visiting them is at your own discretion, and their terms and privacy policies apply.
14Disclaimers
Our website and its content are provided on an "as is" and "as available" basis. Except for the express warranties and protections we provide (see Section 9), and to the fullest extent permitted by law, we make no other warranties, whether express or implied, regarding the website or products, including implied warranties of merchantability or fitness for a particular purpose. Equipment must always be operated safely and in line with manufacturer guidance.
15Limitation of Liability
To the fullest extent permitted by law, MMS Machine is not liable for indirect, incidental, special, or consequential damages arising from your use of the website or products. Nothing in these Terms limits liability that cannot be excluded under applicable law, including your statutory consumer rights and the protections we expressly provide.
16Indemnification
You agree to indemnify and hold harmless MMS Machine and its team from reasonable claims, losses, or expenses arising out of your misuse of the website, your violation of these Terms, or your infringement of any third party's rights.
17Governing Law
These Terms are governed by the laws of the State of Washington and applicable U.S. federal law, without regard to conflict-of-law principles. Any disputes will be handled in the appropriate courts located in Washington, unless otherwise required by applicable law.
18Changes to These Terms
We may update these Terms from time to time as our business and the law evolve. When we do, we'll revise the "Last updated" date at the top of this page. Your continued use of the website after changes take effect means you accept the updated Terms.
19General Provisions
If any part of these Terms is found unenforceable, the rest remains in full effect. Our failure to enforce a provision is not a waiver of it. These Terms, together with our referenced policies, make up the entire agreement between you and MMS Machine regarding your use of the website.
20Contact Us
Questions about these Terms? We're glad to help. The fastest way to reach us is our live chat, just click the chat icon at the bottom-right corner of your screen, and a representative will assist you right away.