01Who We Are

MMS Machine ("MMS," "we," "us," or "our") is a United States-based retailer of mini excavators, skid steers, attachments, forklifts, and related heavy equipment, serving customers nationwide. Our store and warehouses operate out of the United States, and this policy applies to all visitors and customers of mmsmachines.com.

We are the data controller responsible for the personal information collected through our website. If you ever have a question about how your data is handled, our team is one message away, see Section 13.

02Information We Collect

We only collect what we need to process your order, support you, and improve your experience. This falls into two categories.

Information you provide directly

• Contact details, name, email address, phone number, and shipping or billing address.
• Order information, the products you purchase, order history, and delivery preferences.
• Account details, username and password if you create an account.
• Payment information, entered securely at checkout and handled by our payment processors (see Section 4).
• Communications, messages you send us through contact forms, email, phone, or live chat.

Information collected automatically

• Device & browser data, IP address, browser type, operating system, and device identifiers.
• Usage data, pages viewed, products clicked, time on site, and referring website.
• Cookies & similar technologies, as described in Section 5.

03How We Use Your Information

Your information helps us run a dependable store and get the right equipment to you. We use it to:

• Process, fulfill, and ship your orders, and send order confirmations and updates.
• Provide customer support, answer questions, and handle returns or warranty claims.
• Manage your account and keep your purchase history available to you.
• Prevent fraud, verify transactions, and keep our store and customers secure.
• Improve our website, products, and the overall shopping experience.
• Send promotions, new arrivals, and offers, only if you've opted in, and you can unsubscribe at any time.
• Comply with legal, tax, and regulatory obligations.

04Payment Security

Buying equipment is a significant investment, and we protect every transaction accordingly. All payments on mmsmachines.com are encrypted and processed through trusted, industry-certified payment gateways.

05Cookies & Tracking

Cookies are small files stored on your device that help our website function and remember your preferences. We use them to keep items in your cart, remember your login, understand how visitors use our site, and measure the performance of our marketing.

You can control or disable cookies through your browser settings at any time. Please note that some features, like your shopping cart, may not work properly if cookies are turned off. We do not link cookie data to your identity without your consent.

06How We Share Information

We share your information only when it's necessary to serve you, and only with partners held to strict confidentiality standards. We may share data with:

• Shipping & logistics partners, to deliver your equipment safely across the United States.
• Payment processors, to securely complete your transaction.
• Service providers, such as hosting, analytics, email, and customer support tools that help us operate.
• Legal authorities, when required by law, court order, or to protect our rights, customers, and security.
• Business transfers, if MMS is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.

07Data Retention

We keep your personal information only as long as needed to fulfill the purposes described in this policy, including completing your orders, honoring warranties, providing support, and meeting legal, accounting, and tax requirements. When information is no longer needed, we securely delete or anonymize it.

08Your Privacy Rights

You're in control of your information. Depending on where you live, you may have the right to:

• Access, request a copy of the personal information we hold about you.
• Correct, update or fix inaccurate or incomplete details.
• Delete, request that we erase your personal information.
• Opt out, unsubscribe from marketing emails at any time.
• Object or restrict, limit how we process your data in certain situations.

California residents have additional rights under the CCPA, including the right to know what personal information is collected and to opt out of any sale of personal information, and as noted above, we do not sell your data. To exercise any right, simply contact us using the details in Section 13, and we'll respond promptly.

09How We Protect You

We apply administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse. These include SSL encryption, secure servers, restricted internal access, and trusted, vetted service partners.

While no method of transmission over the internet is ever 100% secure, we continually review and strengthen our protections to keep your information as safe as the equipment we ship is sturdy.

10Third-Party Links

Our website may contain links to other websites, such as manufacturer pages or trusted partners. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any website you visit through a link from our store.

11Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

12Updates to This Policy

As our business grows and laws evolve, we may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page. Significant changes may be communicated directly. Your continued use of mmsmachines.com after an update means you accept the revised policy.

13Contact Us

Questions, requests, or concerns about your privacy? Our team is here and happy to help.